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What is the Snack Rewards program?
The Snack Rewards program was designed to reward our customers by providing free healthy and yummy snacks simply by placing orders at Contract Cleaners Supply. With each purchase you make, you earn credits which you can redeem towards the purchase snacks that we offer at ccssupply.com/rewards. The more credits you earn, the more free snacks you receive!

Do all items available for sale on the CCS website earn Snack Reward points in my account?
Yes, every item in every category on our website earn you points when you purchase them, including all janitorial and facility supplies and office supplies.

Do I need to enroll in the Snack Rewards program to participate?
Yes, contact one our sales associates for a new account. Sign up now and get an instant $15 of Snack Rewards!

Where can I find how many Snack Reward Credits I have and where do I actually redeem them?
You can visit our redemption center and viewing your Snack Rewards history.

What is the difference between pending and redeemable Snack Rewards?
New purchases you make automatically go into a pending status for up to 7 days. After 7 days they are moved to an awarded status which means they are available for redemption.

Are rewards retroactive?
Unfortunately, rewards are not retroactive on past purchases. Rewards begin accumulating when you sign up.

What do I do with all the free snacks I receive?
That's totally up to you. Most people put the snacks in the company break room for everyone to enjoy or you can accumulate credits for those big holiday office parties. You can also direct your free snacks to the charity of your choice.

Are beverages such as coffee, tea and creamers included?
Yes -- most definitely.

How about other products?
No, if you can't eat or drink it, it does not qualify. It must be an edible food or beverage.

How do I know for sure if it qualifies as a free snack?
Generally, any edible snack or beverage on our website is eligible. Medical beverages normally do not apply.

Do the snack credits last forever?
No. If your account is inactive for 6 months (defined as having had no new purchase activity), the credits are forfeited and you lose them forever. The program was designed to reward active repeat customers.

If I place my first order today, can I get my free snacks today?
Orders you place today will provide credits which you can redeem on your next future purchase so long as your account is still active at that time and 7 days have passed since your last purchase.

Is there a waiting period from the time I place my orders to the time when the credits are awarded?
Yes, at the moment of purchase, your rewards remain in a pending state until 7 days have passed, upon which time they become fully redeemable.

How are my Snack Reward credits calculated?
Credits are based upon a percentage amount of your completed purchases and can vary from one period to the next or on an order by order basis. The actual percentage applied to calculate the rewards are subject to change over the life of the program and may vary on an order by order basis depending on the reward percentage put in effect by Contract Cleaners Supply at the time of your order.

Are the rewards and program rules subject to change?
Yes, please read our complete set of terms and conditions on our Snack Rewards program.

Although Snack Rewards are free, who pays the shipping to get the snacks delivered to me?
With your next order, we will deliver the snacks to you or you can request special delivery at a fuel service charge fee at $5.00.